TERMS AND CONDITIONS
1. General Terms
These Terms and Conditions (the "Terms and Conditions") govern the use of https://www.reptechai.com (the "Site"). This Site is owned and operated by Rep Technologies, a California limited liability company. This Site is an e-commerce website.
These Terms and Conditions govern the use, sale, and warranty of the goods provided by Rep Technologies LLC ("Rep Technologies" or "Company") to the purchaser ("Customer" or "You").
1.1 By purchasing, installing, or using the Product, the Customer agrees to be bound by these Terms. If you do not agree to these Terms, do not purchase, install, or use the Product.
1.2 Rep Technologies reserves the right to update or modify these Terms at any time without prior notice. The most current version of the Terms can be found on the Company's website.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION CLAUSE THAT IMPACTS YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES. PLEASE READ IT CAREFULLY.
2. Product Use and Restrictions
2.1 The Product is intended for use as a high-performance server system, and the Customer agrees to use it in compliance with all applicable laws, regulations, and industry best practices.
2.2 The Customer is prohibited from:
a. Decompiling, reverse engineering, or disassembling the Product or any component thereof;
b. Modifying or altering the Product without the express written consent of Rep Technologies;
c. Using the Product for any illegal or unauthorized purpose;
d. Reselling or sublicensing the Product without the express written consent of Rep Technologies.
3. Intellectual Property
3.1 All content published and made available on our Site is the property of Rep Technologies and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
3.2 The Customer acknowledges that all intellectual property rights in the Product, including but not limited to copyrights, patents, trademarks, and trade secrets, are owned by Rep Technologies or its licensors.
3.3 The Customer is granted a non-exclusive, non-transferable, revocable license to use the Product in accordance with these Terms.
4. Limited Warranty
4.1 Rep Technologies warrants that the Product will be free from defects in material and workmanship under normal use for a period of three (3) years from the date of purchase ("Warranty Period").
4.2 This limited warranty does not cover:
a. Damage or defects resulting from improper installation, misuse, abuse, neglect, or accident;
b. Damage or defects caused by unauthorized repairs, modifications, or alterations;
c. Damage or defects caused by exposure to extreme temperatures, moisture, or corrosive environments;
d. Normal wear and tear, including but not limited to cosmetic damage;
e. Consumable parts, such as batteries or protective coatings, which are designed to diminish over time.
4.3 In the event of a defect covered by this limited warranty, Rep Technologies will, at its sole discretion:
a. Repair the Product using new or refurbished parts;
b. Replace the Product with a new or refurbished Product;
c. Provide a partial or full refund of the purchase price.
4.4 To obtain warranty service, the Customer must contact Rep Technologies' customer support and obtain a Return Merchandise Authorization (RMA) number. The Customer must return the Product to Rep Technologies, together with proof of purchase and the RMA number, at the Customer's expense.
4.5 This limited warranty is non-transferable and applies only to the original purchaser of the Product.
5. Sale of Goods and Services
These Terms and Conditions govern the sale of goods and services available on our Site.
The following goods are available on our Site:
● Computing systems.
The services will be paid for in full when the services are ordered.
These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk.
We reserve the right to modify, reject, or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
6. Payments
We accept the following payment methods on our Site:
● Credit Card;
● PayPal;
● Debit; and
● Direct Debit;
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
7. Shipping and Delivery
Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and statutory holidays.
You will be required to pay delivery charges in addition to the price for the goods you purchase.
If you purchase goods from us for delivery to a destination outside the United States, your purchase may be subject to import duties and taxes applied by the destination country. You are responsible for paying any such duties or taxes. Please contact your local customs office for more information before making a purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any failure by you to pay them.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
8. Refunds
8.1 Refunds for Goods
Refund requests must be made within 30 days after receipt of your goods.
We accept refund requests for goods sold on our Site for any of the following reasons:
● Good is broken; or
● Good does not match description.
8.2 Refunds for Services
We provide refunds for services sold on our Site as follows:
● Products are sold as a final sale, and no returns or refunds will be accepted, except in the case of warranty claims.
9. Consumer Protection Law
Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
10. Limitation of Liability
Rep Technologies and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities, and expenses, including legal fees, arising from your use of the Site or your violation of these Terms and Conditions.
11. Indemnity
Except where prohibited by law, by using this Site, you indemnify and hold harmless Rep Technologies and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities, and expenses, including legal fees, arising out of your use of our Site or your violation of these Terms and Conditions.
12. Applicable Law
These Terms and Conditions are governed by the laws of the State of California.
12.1 These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
12.2 Any disputes arising out of or relating to these Terms, the Product, or the relationship between the Customer and Rep Technologies shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in a mutually agreed-upon location in California, and the judgment of the arbitrator(s) may be entered in any court having jurisdiction.
13. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
14. Entire Agreement
These Terms, together with any other documents expressly incorporated by reference, constitute the entire agreement between the Customer and Rep Technologies with respect to the Product and supersede all prior or contemporaneous communications, whether written or oral.
15. Waiver
The failure of Rep Technologies to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
16. Force Majeure
Rep Technologies shall not be liable for any delay or failure to perform its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, labor disputes, war, terrorism, or governmental actions.
17. Dispute Resolution
Subject to any exceptions specified in these Terms and Conditions, if you and Rep Technologies are unable to resolve any dispute through informal discussion, then you and Rep Technologies agree to submit the issue before an arbitrator chosen by Rep Technologies. The decision of the arbitrator will be final and binding. Any arbitrator must be a neutral party acceptable to both you and Rep Technologies. The costs of any arbitration will be shared equally between you and Rep Technologies.
18. Warranty Coverage
18.1 Rep Technologies LLC warrants to the original purchaser that the product will be free from defects in materials and workmanship under normal use and service for a period of one (1) years from the date of original purchase ("Warranty Period").
18.2 This limited warranty is non-transferable and applies only to the original purchaser of the product.
18.3 This Product is sold as a final sale, and no returns or refunds will be accepted, except in the case of warranty claims as outlined in this document.
19. Warranty Exclusions
19.1 This limited warranty does not cover:
a. Damage or defects resulting from improper installation, misuse, abuse, neglect, or accident;
b. Damage or defects caused by unauthorized repairs, modifications, or alterations;
c. Damage or defects caused by exposure to extreme temperatures, moisture, or corrosive environments;
d. Normal wear and tear, including but not limited to cosmetic damage;
e. Consumable parts, such as batteries or protective coatings, which are designed to diminish over time.
20. Warranty Remedies
20.1 In the event of a defect covered by this limited warranty, Rep Technologies will, at its sole discretion:
a. Repair the Product using new or refurbished parts;
b. Replace the Product with a new or refurbished Product of equal or greater functionality;
c. If neither repair nor replacement is feasible, provide a prorated refund based on the remaining Warranty Period.
20.2 To obtain warranty service, the Customer must contact Rep Technologies' customer support within the Warranty Period and obtain a Return Merchandise Authorization (RMA) number. The Customer must return the Product to Rep Technologies, together with proof of purchase and the RMA number, at the Customer's expense.
21. Limitation of Liability
21.1 To the maximum extent permitted by law, Rep Technologies' liability for any claim arising out of or related to the Product, whether in contract, tort, or otherwise, shall be limited to the purchase price of the Product.
21.2 In no event shall Rep Technologies be liable for any indirect, incidental, consequential, or special damages, including but not limited to loss of profits, revenue, data, or use.
22. General Warranty Terms
22.1 Rep Technologies warrants to its customers, operators, and lessees of the product that all products delivered hereunder shall:
a. Conform to the applicable specifications or drawings incorporated by reference herein;
b. Be free from defects in material and workmanship;
c. Be free from defects inherent in design, except to the extent such design was furnished by the customer, including defects arising from the selection by Rep Technologies of materials, in view of the state of the art as of the date of such design or the date of this agreement, whichever is later; and
d. Be merchantable and fit for the purposes intended. Purposes intended include, but are not limited to, complete and immediate satisfactory service and proper functioning.
23. Warranty Period and Notification
23.1 The warranties provided herein shall be applicable to defects or failures becoming apparent within thirty-six (36) months from the date of delivery of the product to the customer. Rep Technologies shall be notified of any defect or failure within ninety (90) days after its discovery by the customer.
23.2 As to defects arising from failure to conform to the specifications or defects in material or workmanship, Rep Technologies shall repair the item or replace it with a product free from defects. With respect to defects in design or as to failure or unsuitability for intended purposes, Rep Technologies shall correct such defects, failure, or unsuitability.
23.3 The foregoing repairs, replacements, or corrections shall be accomplished on a no-charge basis to the customer. Whenever the product contains a defect, failure, or unsuitability for which Rep Technologies is liable under the Warranty and such product has been corrected, repaired, or replaced pursuant to this agreement, the period of Rep Technologies' Warranty with respect to such correction, repair, or replacement shall be the applicable period set forth in Paragraph 18.1 above, computed as of the date of the correction, repair, or replacement.
23.4 All transportation costs for products subject to correction pursuant to the terms and conditions of this Warranty shall be at Rep Technologies' expense.
23.5 This Warranty is a final sale and supersedes any previous warranty terms or conditions. Please note that this Warranty is only applicable to the original purchaser of the product and is non-transferable.
24. Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
25. Privacy Policy
By using our Site, you also agree to the terms of our Privacy Policy. Please review our Privacy Policy, which is incorporated into these Terms and Conditions by reference and explains how we collect, use, and protect your personal information.
26. Changes to Terms and Conditions
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
27. Termination
Rep Technologies reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of California, and you hereby consent to the exclusive jurisdiction and venue of courts in California in all disputes arising out of or relating to the use of the Site.
28. Assignment
You may not assign or transfer any of your rights or obligations under these Terms and Conditions without the prior written consent of Rep Technologies. Rep Technologies may assign or transfer its rights and obligations under these Terms and Conditions to a third party without your consent.
29. No Third-Party Beneficiaries
These Terms and Conditions are for the benefit of Rep Technologies and you, the Customer, and do not create any rights or benefits enforceable by any third parties.
30. Electronic Communications
By using the Site, you consent to receiving electronic communications from Rep Technologies. These electronic communications may include notices about applicable fees and charges, transactional information, and other information concerning or related to the Site and the goods and services offered. You agree that any notices, agreements, disclosures, or other communications that we send you electronically will satisfy any legal communication requirements, including that such communications be in writing.
31. Miscellaneous
The headings used in these Terms and Conditions are for reference purposes only and shall not affect the meaning or interpretation of these Terms and Conditions. If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remainder of these Terms and Conditions shall continue in full force and effect. No delay or failure by Rep Technologies in exercising any right or remedy under these Terms and Conditions shall operate as a waiver of that right or remedy or affect its ability to subsequently exercise that right or remedy.
32. Customer Support and Feedback
If you have any questions or concerns regarding the Site, the goods and services offered, or these Terms and Conditions, please contact our customer support team. We value your feedback and will make every effort to address and resolve your concerns promptly and thoroughly. If you wish to provide feedback, suggestions, or comments regarding the Site, goods, services, or any improvements or enhancements, please contact us at the email or address provided in Section 41. By providing feedback, you grant Rep Technologies a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such feedback throughout the world in any media.
33. Compliance with Laws
You represent and warrant that your use of the Site, purchase of goods, and services will comply with all applicable federal, state, and local laws, rules, and regulations, including but not limited to export control laws and regulations, and any other legal requirements that apply to you.
34. No Partnership or Agency
Nothing in these Terms and Conditions is intended to or shall operate to create a partnership or joint venture of any kind between you and Rep Technologies or to authorize either party to act as an agent for the other. Neither party shall have the authority to act in the name or on behalf of or otherwise to bind the other party in any way (including but not limited to the making of any representation or warranty, the assumption of any obligation or liability, and the exercise of any right or power).
35. Survival
Any provisions of these Terms and Conditions that, by their nature, should survive termination of your use of the Site, the purchase of goods or services, or any other cessation of the relationship between you and Rep Technologies, shall survive such termination, including but not limited to Sections 3 (Intellectual Property), 4 (Limited Warranty), 11 (Indemnification), and 12 (Applicable Law).
36. Notices
All notices or other communications required or permitted to be given under these Terms and Conditions shall be in writing and shall be deemed given when delivered personally, sent by registered or certified mail, return receipt requested, or by email to the addresses specified in Section 41 or to such other address as either party may designate by notice to the other party.
37. Interpretation
In these Terms and Conditions, unless the context otherwise requires, words in the singular shall include the plural and vice versa, and a reference to one gender shall include a reference to the other genders. Any reference to a statute or statutory provision is a reference to it as amended, extended, or re-enacted from time to time, and any reference to a statute or statutory provision shall include all subordinate legislation made from time to time under that statute or statutory provision.
38. No Waiver
No waiver by Rep Technologies of any breach of these Terms and Conditions by you shall be considered as a waiver of any subsequent breach of the same or any other provision. A waiver of any term, provision, or condition of these Terms and Conditions shall be effective only if given in writing and signed by the waiving party.
39. Remedies
The rights and remedies provided under these Terms and Conditions are in addition to, and not exclusive of, any rights or remedies provided by law. If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, and the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired.
40. Acknowledgement
By using the Site, purchasing goods, or engaging in any transactions with Rep Technologies, you acknowledge that you have read these Terms and Conditions, understand them, and agree to be bound by their terms and conditions.
41. Contact Information
If you have any questions, concerns, or comments about these Terms and Conditions, the Site, or the goods and services offered by Rep Technologies, please contact us at:
Rep Technologies LLC
Address: P.O. Box 61005, Pasadena, CA 91116
Email: info@reptechai.com